with ERSI since 2003
Senior Client Service Associate
James Richmond provides support to improve the overall experience for both the clients of ERSI and his team. Starting in 2017, James came from a background of working with financial and technology companies. “Ultimately, we’re all working toward a shared goal of success, and that unifies our actions and communications.”
The culture of ERSI is one of great communication, great service and working together. As a Senior Client Service Associate, James is tasked with continually improving the overall client experience - a mission which requires consistent execution mixed with a dedication for continual improvement.
“Being a part of the team at ERSI is like being in an exclusive club where we not only know and support each other professionally, but also personally. We are all reliable, easy to get along with and understand the importance of our work.”
Outside of the office, James enjoys spending time with his wife and twin boys - playing soccer, exploring Colorado and cooking - he makes a mean green chili!
Education & Affiliations:
- University of Colorado, Boulder: Bachelor of Arts – Physics
- University of Colorado, Boulder: Teaching Certificate - Elementary Education
- General Securities Representative - Series 7 Exam